The Impact of AI on Records Management 

11: 00 – 11:30

Speaker: James Lappin, Loughborough University

Abstract: It seems likely that AI will, at some point in the relatively near future, provide originating organisations with the capability to re-aggregate records in any (or all) of their systems.  The organisations concerned could then, if they wished, begin to apply access permissions and retention rules to records on the basis of an entirely different set of aggregations to those used by the end-users that created and received them. 

This opens up a theoretical question: 

  • will the coming of such a capability mean that the way that records are aggregated in the day-to-day systems that end-users used to create and receive them (document management systems, collaboration systems, email systems, chat systems etc.) cease to have anything more than a purely temporary significance in recordkeeping? OR 
  • will that ‘original order’ of records instead place constraints and limits on the ways that original organisations can make use of artificial intelligence capabilities for improving the precision of the application of access permissions and retention rules? 

This talk will explore the impact of AI on the application of access permissions and retention rules within digital corporate systems, on the basis of a set of thought experiments carried out in James’ doctoral research project. 

Bio: James Lappin is a doctoral researcher with Loughborough University’s Centre for Information Management. He has worked in the field of archives and records management for thirty years as a practitioner, consultant, researcher, policy advisor, presenter, blogger, podcaster and cartoonist.